Health Minister Khairy Jamaluddin praised the Penang state government for setting up the call centre to help those affected by Covid-19.
The telehealth platform offers virtual care via video or phone call to patients who are feeling unwell or uncertain about their conditions.
The calls will be managed by a board of professional and certified doctors.
Those under home quarantine in Penang have the new channel of support from the Penang state government.
The telehealth is the first public platform in Malaysia especially when Covid-19 cases have been surging in Penang.
Meanwhile, Khairy also urged private general practitioner (GP) clinics in the state to come forward and monitor individuals (high-risk) who are home quarantined.
“If all the GPs can come forward to look after at least 10 to 15 patients each, there are chances we could see a decrease in ‘brought-in-dead’ (BID) cases and improve our healthcare system,” said Khairy.
Also present was Penang Chief Minister Chow Kon Yeow at the press conference.