Despite the covid-19 pandemic, the G Hotel Gurney and G Hotel Kelawai were recently honoured with four top accolades from well-known online booking service providers, namely the “Best Travelers’ Experience Award” by Traveloka, “Loved By Guests Award” by Hotels.com and “Customer Review Award” by Agoda.
Both hotels also received the prestigious “2020 Travellers Choice Award” by Tripadvisor, the world’s largest travel and review platform which further affirms its service standards amongst business and leisure travellers.
G Hotel Gurney was crowned with an outstanding rating of 8.5 in the “Best Traveller’s Experience Award 2020” by Traveloka, a leading Southeast Asian online travel company that provides travellers a wide range of travel needs, from accommodations to flight bookings in one platform.
Winners for the “Best Traveller’s Experience Award 2020” were carefully selected and evaluated based on the compilation of guests’ reviews and feedback on Traveloka’s website from year 2019 with high rating scores of 8.0 and above. Judging criteria to be nominated as a winner comprises outstanding guest reviews in all aspects during their stay from delivering exceptional service to all guests to providing top-notch cleanliness during their stay.
“G Hotel is truly humbled to be receiving such prestigious awards, especially during these trying times where the world of hospitality has been badly impacted by the Covid-19 pandemic.
“These awards will continue to encourage the spirits of our team and spur us on to deliver exceptional levels of service that meet world-class standards to our guests. Rest assured that we will constantly invest high efforts to enhance the safety and hygiene protocol to safeguard the wellbeing of our guests and staffs”, said Michael Hanratty, the General Manager of G Hotel. G Hotel Gurney and G Hotel Kelawai.
Collectively both hotels have won more than 100 accolades since their inception.
Situated in a prominent location between two upscale shopping malls and renowned hawker eateries, the multi-award winning G Hotel Gurney & G Hotel Kelawai are ready to welcome all tourists & business travelers to experience a new level of confidence whilst exploring the essence of Malaysia’s multicultural diversity. Both hotels’ are fully equipped with state-of-the-art facilities & cutting-edge designed rooms with heightened hygiene standards to deliver extraordinary experience and value while ensuring guests always feel safe and assured.