IHH Healthcare Malaysia proudly marks its third consecutive year organising the exclusive Malaysia Healthcare Expo (MHX) in Indonesia, reaffirming its commitment to delivering world-class, patient-centred care to the Indonesian community. In partnership with the Malaysia Healthcare Travel Council (MHTC), MHX Jakarta 2025 which was held from May 8 to 11, 2025 at Terra Atrium, Central Park Mall, further solidifying Malaysia’s position as a leading destination for accessible and high-quality medical tourism.
“Our presence at the Malaysia Healthcare Expo 2025 is a testament to IHH Healthcare Malaysia’s strong commitment to the health and well-being of the Indonesian community. With over three decades of trust and more than 200,000 Indonesian patients cared for each year, we remain focused on delivering world-class care, personalised support and accessible treatment options. In fact, one in every three Indonesian patients receiving treatment in Malaysia chooses an IHH hospital. Every patient that comes to us reflects our continued dedication to being a trusted healthcare partner at every stage of their healthcare journey,” said Sipika Singh, Chief Commercial Officer of IHH Healthcare Malaysia and Deputy CEO of Gleneagles Hospital Johor.
As a leading private healthcare provider, IHH Healthcare Malaysia operates a network of 18 hospitals with established brands spread across major cities in Malaysia, including Gleneagles Hospitals, Pantai Hospitals, Prince Court Medical Centre, Timberland Medical Centre, and the newly added Island Hospital. With decades of experience and a strong commitment to providing exceptional care, IHH Healthcare Malaysia has built trust with Indonesian patients, delivering positive clinical outcomes and accessible healthcare options that meet their unique needs.
“MH Expo Exclusive 2025, in partnership with IHH Healthcare Malaysia, reinforces our dedication to bridging Indonesia with Malaysia’s exceptional healthcare services”, said Rahmatullah Baragau, Head of Indonesia Market at MHTC.
At the expo, visitors had the opportunity to explore a range of health screening packages, treatment options and the latest healthcare advancements from leading hospitals, including Gleneagles Hospital Penang, Gleneagles Hospital Kuala Lumpur, Gleneagles Hospital Johor, Pantai Hospital Kuala Lumpur, Pantai Hospital Melaka, Prince Court Medical Centre, Timberland Medical Centre and Island Hospital. These hospitals are known for their
expertise in key specialties such as cancer care, heart health, orthopaedics, brain and nerve disorders and digestive health. Each offers personalised treatment plans, supported by advanced medical technology and experienced specialists.
Exclusive offers for Indonesian patients include buy-one-get-one-free deals on health screenings and special health packages with complimentary hotel stays. Through a partnership with Batik Air Malaysia, discounted flights are available, offering Indonesian patients preferential pricing, flexibility in travel dates and passenger names, as well as priority check-in and baggage handling. These benefits make it easier for Indonesian patients to access affordable, top-tier healthcare just a short flight away.
Understanding the distinct needs of international patients, IHH Healthcare Malaysia has developed a patient-first framework designed to offer seamless support from initial consultation to recovery. This approach includes assistance with treatment options, cost inquiries, appointment scheduling, travel and accommodation arrangements, ensuring every Indonesian patient has a smooth healthcare experience.
To further ease the process, IHH Healthcare Malaysia offers a user-friendly one-stop website with multiple communication channels, including an International Patient Hotline available by phone, email, and WhatsApp, staffed by Bahasa Indonesia-speaking medical professionals.
Additionally, dedicated International Patient Centres (IPCs) at each hospital provide personalised, in-person assistance, helping guide Indonesian patients every step of the way—from their first inquiry to treatment and recovery.
Through its commitment to continuous innovation, patient care, and operational excellence, IHH Healthcare Malaysia has earned recognition on both regional and global stages. The healthcare group was recently named APAC Hospital Group – Excellence in Medical Tourism of the Year at the Global Health Indonesia Summit 2025. In Newsweek’s World’s Best Hospitals 2025, 12 of its hospitals were ranked, with Gleneagles Hospital Kuala Lumpur, Island Hospital, Pantai Hospital Kuala Lumpur, and Prince Court Medical Centre all listed in Malaysia’s Top 10. Gleneagles Hospital Kuala Lumpur climbed to #204 globally, up from #223 the previous year.
Building on this momentum, IHH Healthcare Malaysia is deepening its commitment to the Indonesian community by offering trusted expertise, culturally attuned care and greater access to world-class treatment. MHX Jakarta 2025 represents the next step in strengthening cross-border partnerships and expanding healthcare choices for Indonesian patients.
Source – IHH Healthcare Malaysia