The Standard Chartered Bank Malaysia has relocated its branch from Beach Street to Gurney Paragon Mall.
The move is to further cement its commitment towards serving individual and business clients in Penang, by integrating with local communities and offering banking solutions that fit well into client lifestyles.
The relocation of the branch into the popular mall allows the bank to integrate into the lifestyle of its clients and to better cater to their needs, such as:
• Offering ease of accessibility to the bank’s services, wider availability of parking and lift access to the branch, along with improved safety and the latest technological upgrades its clients value – merging convenience, speed and simplicity
• Creating a modern and comfortable space to hold face-to-face interactions, personalised service or specialised support
• Meeting clients’ banking needs through one-to-one financial consultations with local advisors who can meld localised knowledge with international expertise and best practices
• Allowing clients to bring their pets to a dedicated pet-friendly corner while they bank
• Extending the branch’s banking days to Saturdays, operating from 10:00AM to 3:00PM
• Partnering the mall to hold festivities to further engage with clients
On hand to officiate the opening ceremony was Penang Deputy Chief Minister II YB Jagdeep Singh Deo along with Pulau Tikus assemblyman YB Joshus Woo.
Others present were Mak Joon Nien, Chief Executive Officer, Standard Chartered Malaysia; Sammeer, Managing Director and Head of Consumer, Private and Business Banking, Standard Chartered Malaysia and Michelle Melvin Chee, Head Branch Distribution, Northern Region.
“To achieve the ‘Penang 2030 Vision: A People-Centric Smart and Green State that Inspires the Nation’, the Penang government continues to focus on social development to improve the wellbeing and quality of life of Penangites, alongside intensifying the state’s development.
“Aligned to this is Standard Chartered Malaysia’s presence in Penang, as it has been a valued part of Penang’s history for more than a century, and we welcome their commitment to grow along with us,” he said.
Meanwhile, Sammeer, Managing Director and Head of Consumer, Private and Business Banking,
Standard Chartered Malaysia, said,
“Standard Chartered Malaysia’s new branch at Gurney Paragon Mall highlights our aspiration to be increasingly relevant for our affluent and emerging affluent clients in Malaysia. Penang remains especially close to our hearts as it marks the start of Standard Chartered’s history in Malaysia 149 years ago. It also reflects our promise to be here for good, as we further integrate into the lifestyles of the community by offering greater accessibility and convenience for our clients.
“Although lifestyles are increasingly digital, Standard Chartered understands the importance of
retaining the human element that technology alone does not provide to continue playing a vital
role in building and reinforcing trust and loyalty within communities. Our branches complement our digital proposition, as we seek to renew our focus on enhancing the banking experience, in line with our vision of becoming the leading digital bank with a human touch,” Sammeer concluded.
“Further boosting the engagement with the local communities is a series of localised Charity Fun
Runs that will kickstart in Penang, in the lead-up to the Kuala Lumpur Standard Chartered
Marathon in October 2024,” he added.
In conjunction with the launch, clients who start a Priority Banking relationship at the Standard
Chartered Gurney Paragon branch will be rewarded with an MYR300 Jaya Grocer voucher, and
enjoy many benefits at the mall, including up to 60% cashback at Canton-i, Dragon-i, Maple
Palace and The Wine Shop.
Additionally, they can flash their Priority Banking card to enjoy up to two hours of complimentary valet parking, or bring their parking ticket (Touch ‘n Go or Bank cards) to the branch to enjoy up to two hours of complimentary parking at the Gurney Paragon Mall.
